FAQ
Most frequent questions and answers
Our typical MOQ is 1 metric ton (1MT), but we may accommodate smaller trial shipments depending on destination and product type.
We usually respond within 24 to 48 hours or less. Including all necessary details in your request ensures faster processing.
Yes, we offer flexible Incoterms based on your preference—FOB Mombasa is standard, but we also handle CIF and DDP quotes for specific countries upon request.
Yes, we provide product samples for serious buyers. Sampling helps you evaluate our product quality before committing to bulk purchases. Shipping costs for samples may apply depending on your location.